Ask intronis_ how can i set up a disaster recovery plan for a customer_

Q: I’m trying to close some business with a prospect in the legal services industry. Scheduled backup software We’re in the Pacific Northwest, so the office manager is worried about all the wildfires in the area and wants to create a disaster recovery plan. Software backup for pc How do I go about setting one up for them?

You can start by commending your prospect! By preparing for the unthinkable, this office manager is showing real leadership.


Free backup software for mac Recent research suggests that more than half of SMBs fail to plan for disaster, a dangerous bet that causes too many businesses to pay the ultimate price. Hard drive backup software free And, asking for your help shows clear thinking. Free data backup software IT service providers like yours offer the combination of business and technical expertise businesses need to design and deploy effective DR plans.

An effective DR plan identifies a company’s business-critical processes, defines contingencies and resources needed to maintain those processes if a disaster strikes, and formalizes company procedures and process owners necessary to carry out DR plans successfully.

The first thing you need to do is inventory your prospect’s business processes. Best file backup software 2015 Ask your prospect to describe the company’s overall business model. File backup software Then assess the contribution of each IT application to the model. Email backup software This will tell you what kind of protection you need to provide and expose any related applications that will need to be protected in kind. Backup software pc To protect your prospective customer’s business, it’s vital that you take a high-level, business view of these operations.

Work closely with your prospect to understand the rate of data churn associated with each application. Data backup software for android This information will help you determine the Recovery Point Objective (RPO) and Recovery Time Objective (RTO) you’ll need to support in your solution.

When considering your DR options (e.g., on-premise vs. Free backup software download cloud data backup, image-based vs. Linux backup software file & folder techniques, emergency power, etc.), work with the prospect to balance business continuity resources against the cost of unplanned downtime and data loss. Backup and disaster recovery software Remind them that 25 percent of businesses do not re-open after a natural disaster and 43 percent do not re-open after catastrophic data loss. Laptop backup software 2. Best home backup software Formulate the DR plan

The best application availability solutions apply hybrid local-cloud architectures and software-based automation to spin up applications that fall victim to server failures, disk crashes, and other localized incidents. Local backup software Hybrid solutions leverage local storage and server resources to enable recoveries within minutes after local incidents, as well as cloud resources for security and management flexibility, making them ideal for protecting a company’s most indispensable applications.

While other business processes might not need the same level of protection, the data associated with them can be just as indispensable. Driver backup software free download full version For a legal services firm like your prospect’s, this could include customer data, contracts, and evidentiary materials in photographic and video formats. Incremental backup software Cloud-based backup usually offers the best protection for these materials, given their relatively low rate of churn.

A vital step of any planning process is testing. Free network backup software Only by testing your disaster recovery plan will you uncover flaws and opportunities for improvement and clarification.

The test also makes a perfect final deliverable for the plan creation project, but don’t mistake this for the end of the engagement. System backup software free Your DR plan is only as valuable as the applications and data it protects, and these applications and data are subject to continuous change. Regular refreshes of business operations – and of the applications that support them – are a normal, healthy part of every small business’ evolution, so you’ll need to check in with your DR customers to make sure the plan you devised with them continues to meet their needs.

We suggest providing annual DR audits as part of your agreement, but we strongly recommend that you check in with your customers more frequently than that. Software backup free In fact, your most successful customers are the ones most likely to require frequent updates to their DR plans to accommodate their healthy growth and the changes that come with it.

In conclusion, never lose sight of the opportunity DR plans provide to deepen your relationships with your customers. Maxtor backup software By talking through their business operations and the processes most vital to them, you’ll gain insight into much more than business continuity strategies. Free backup software windows You’ll learn their business models and competitive strengths, improving your ability to help them avoid the obstacles and pitfalls that growing companies commonly face. Free auto backup software This knowledge will enhance your standing as a trusted business advisor and enable healthy business growth for you and your customers.

Ask Intronis is a weekly advice column answering common questions from MSPs and IT service providers. Best automatic backup software It covers topics ranging from pricing and selling to marketing and communications—and everything in between. Free incremental backup software Submit your questions by emailing AskIntronis@intronis.com .

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