Cio interview_ adam gerrard, yodel

“We are looking into how to scale the technology into the public cloud as and when necessary, so that we only need to scale the [private] cloud set-up to cater for average transaction size and volumes rather than building for a four or five-week peak period,” says Gerrard.

The company has also introduced Microsoft Azure, Office 365 and Windows Surface Pro 4 devices with Windows 10. Best computer processor for gaming 2014 Azure supports some storage needs and applications such as Yammer, plus other office services.

Yodel has not adopted a one-size-fits-all model for its user devices.

Best computer processor for laptop Depending on their role, users have either a thin client using Windows services, or a desktop for more static, hardwearing environments. Processor definition in computer Surface Pro is the most common option, also catering for mobile workers.

Before the infrastructure changes, Gerrard says that 12 months ago, on its busiest day, Yodel saw backlogs of files of up to 21 hours, where data was queuing up to be processed by the legacy systems.

“With the transformed infrastructure, we’re looking at no more than 15 minutes of delayed processing at our busiest time of year and the end-to-end throughput of data from scanned to visibility in all the core systems is now 45 seconds.” Application changes

But for what Gerrard describes as “basics of the back office”, such as content management, finance and HR systems, it will not use the service-oriented architecture (SOA) approach employed elsewhere and will tend to go for off-the-shelf options.

“We’re talking about [replacing] applications that are very specific to our operation,” he says. Desktop computer processor speed “Having looked at off-the-shelf products that are available in the market for logistics providers, none has been a very good fit in terms of a match to our requirements.

“For the applications that are going to be built, SOA technologies will be used to create the least amount of development effort necessary, so that every component we build can be reused.”

“We currently have specific applications that are quite clunky,” he says. Latest processor speed of computer “It is the norm in the industry, but we’ve got some exciting ideas as to how we can make changes there, again driven by the SOA programme.

“We’ve recruited good digital people in the past, but made it a very difficult place for them to work, where it wasn’t always easy for them to be able to get market solutions that they could envision were great for Yodel,” says Gerrard.

“By transforming the underlying IT, we’ve enabled that to happen now and by releasing a lot of the blockers, we are allowing a lot of these creative people with the right kind of experience to be able to deliver what they are capable of.”

A recent example is Yodel’s consumer app, whose features include Driver Countdown, a function that tells customers how many more parcels need to be delivered before the driver reaches them.

“That’s been incredibly well received by the consumers, as they can see that if they are number 85 on the current delivery tour, they know there’s a good chance that delivery is not going to happen for a couple of hours, whereas if they are at position four, their item is about to arrive,” says Gerrard.

“One of the problems we’ve had in the past is people could be in their back garden or have the vacuum cleaner on and not be able to hear the doorbell. What does the computer processor do So there are lots of challenges in being able to deliver a parcel.

“But this increased IT-driven transparency that lets customers know where the driver actually is, has had a marked difference in terms of consumers’ perception of the quality of service.” Evolving data use

Even though Yodel’s SOA approach consumes a lot of the IT team’s resources and energy, Gerrard considers that as an enabler to other, more valuable, technology-related work.

“The really big move for us is going to be around data and becoming a much more data-driven organisation,” he says. What is my computer processor “So we are looking at some very specific tools that allow us to do predictive and prescriptive analytics in a much more structured way.”

“There are quite a lot of retailers using cognitive technology and it seems to be a growing trend, as well as something we could potentially do quite quickly,” says Gerrard.

“There is a very straightforward process in the parcel industry, which is tracking the parcel. What is a good computer processor And if that’s something that is inherently repeatable, it just requires some data input – and that’s the kind of thing that cognitive technology is really good at.”

“It is by no means 100% full in terms of the data that could go in there, but we have a continuous development programme to try to make sure we put more and more data into that Teradata solution,” says Gerrard.

Yodel is building a dynamic balanced scorecard that the entire business can use. Computer processor test This will allow anyone to understand the current situation against performance indicators, and drill into the detail as well as find useful data to improve scores if there are anomalies.

“Those kinds of thing are driving a lot more questioning around how we can better use data and get more data into operators’ hands to support better decision-making,” he adds. What is the processor on a computer Focusing on outcomes

One of the main objectives for Gerrard after joining Yodel was to reduce the company’s IT spend. Computer processor speeds In his first 12 months in the job, cash spend on IT shrank by 20% and in his second year, with more people coming on board, a greater remit and responsibility, spend was reduced by a further 10%.

“We’ve got to a position where IT is now efficient and we’ve taken away the wasteful elements and rationalised the team structure, which is now cohesive with great people in it,” says Gerrard.

“We’ve done everything we can to make it a very efficient IT organisation. What is a computer processor speed The challenge now is how we make it more effective by selecting the right projects to work on as a business. Best computer processor speed The key is to prioritise the projects we need to work on and make sure we make the best use of the resources and capital available.”

Within a year, Gerrard hopes to have made significant progress on removing legacy systems from Yodel, and innovation will continue instead of stopping the business for a period of time while legacy replacement is carried out.

“That’s a major transformation on what purists would argue is just a tin and a string,” says the CIO. Processor definition computer “In terms of the technology, it’s the underlying infrastructure. Processor speed of computer The work so far has given us a really solid foundation to build on towards our digital agenda and how we start to transform the applications as we run the business.”